Refund and Returns Policy

At Unittopis, your satisfaction is our priority. If you’re not completely happy with your purchase, we are here to help.

  1. Eligibility for Returns

    • Items must be returned within 30 days of purchase.
    • Products should be unused, in their original packaging, and in a resellable condition.
    • Proof of purchase is required for all returns.

  2. Non-Returnable Items
    The following items are not eligible for returns:

    • Used, washed, or damaged items.
    • Customized or personalized products.
    • Clearance or final-sale items.

  3. How to Initiate a Return
    To initiate a return, contact us via:

    • Email: unittopis@gmail.com
    • Phone: (715) 752-3311
      Please include your order number and reason for the return. Once approved, we will provide return instructions.

  4. Refund Process
    Refunds are issued to the original payment method within 7-10 business days after we receive and inspect the returned items. Please note that shipping fees are non-refundable unless the return is due to our error.

  5. Exchange Policy
    We offer exchanges for defective or damaged items. Contact us within 7 days of receiving your order to arrange for an exchange.

  6. Damaged or Defective Items
    If your item arrives damaged or defective, please notify us immediately. Include photos of the damaged product and packaging when you contact us for a swift resolution.

Contact Information

If you have any questions about our Sales Policy or Refund and Returns Policy, please feel free to reach out to us. Our customer support team is happy to assist!

  • Address: 2501 Tournefort St, Chalmette, LA 70043-5173, USA
  • Phone: (715) 752-3311
  • Email: unittopis@gmail.com

Thank you for choosing Unittopis for your baby care needs. We value your trust and look forward to serving you!